Re: [IUG] SSL Port, IE 6 and Win 2000/98

["Steve Heser" <Steve dot Heser at mcfls dot org>]

Thanks, Phil and Kristi.

Just to follow up, I did refer Phil's call tracking number to the III
staff person assigned to my issue.  As a result, she is going to apply
the patch to our Innovative server this afternoon--apparently, this fix
is also in 2007 1.1.  I'll let you know if it works.  Thank you!

Steve Heser
Library Systems Administrator
Milwaukee County Federated Library System
414.286.5934
steve dot heser at mcfls dot org



-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Phil Shirley
Sent: Wednesday, September 03, 2008 12:25 PM
To: IUG INNOPAC List
Subject: Re: [IUG] SSL Port, IE 6 and Win 2000/98

Hi Steve,

We have that problem - can't display patroninfo page - but only for a 
small number of patrons, and it may have started before release 2007 for

at least one of them.  My post about this (with my original question and

my follow-up, including call tracking number) is at:

http://innovativeusers.org/list/archives/2008/msg03664.html

It sounds like your problem could be related, but not the same.

Phil

Steve Heser wrote:
> Hello IUG Listers,
> 
> I've got a weird problem that's arisen after we upgraded to release
> 2007.  On machines running Windows 98 or 2000 and IE 6, our patrons
> cannot login to their accounts online.  In fact, they cannot even get
to
> '/patroninfo'-- our OPAC uses an SSL port for logins so our link to
> '/patroninfo' is converted immediately to https.  We think SSL is a
> possible source of the problem, but to this point nothing has worked:
> clearing the cache, cookies, etc. on these machines.
> 
> Has anyone seen this and have a possible solution?  Many thanks in
> advance.
> 
> Steve Heser
> Library Systems Administrator
> Milwaukee County Federated Library System
> 414.286.5934
> steve dot heser at mcfls dot org
> 
> 
> 
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-- 

Phil Shirley
Technology Services Coordinator
Cuyahoga Falls Library
Cuyahoga Falls, Ohio
330-928-2117, ext. 109
pshirley at CuyahogaFallsLibrary dot org

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