[IUG] Millennium Billing Notices not clearing consistently

["Eeva Stierwalt" <eeva dot stierwalt at lpl dot london dot on dot ca>]

Good afternoon!  We've got a very odd situation that we've been
trouble-shooting for many months now.  We're now on Release 2007 with no
change.  When we run the Billing Notices, print them and select to clear
them, they don't always clear. This means that the next time we print
them we get the last batch of bills also.  Luckily, we've got one person
doing this for all of our 16 branches, so she's able to remember the
duplicates.  This does NOT happen every time she clears, but seems to
happen about every 4 times or so.  Has anyone else had this problem with
Notices not clearing?  I had a call open with III months ago about it
and they were unable to "replicate" it...  Thanks for any help you might
be able to offer!  Kind regards, Eeva
 
 
Eeva Stierwalt
Integrated Library System
Solutions Specialist
Information Technology
London Public Library
251 Dundas St.
London, ON  Canada  N6A 6H9
t 519.661.5100 ex 5156
f 519.663.9013
e eeva dot stierwalt at lpl dot london dot on dot ca


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