Re: [IUG] Internal Wiki for III information

[hammett <hammett at sonoma dot edu>]

We use an internal wiki for most of our documentation of procedures  
and policies in our library.  We also post meeting minutes,  
conference notes, student assistant training modules and forms (we  
are a state institution--we have to have forms!), and anything else  
we can think of.  We have a couple of sandbox areas where we can play  
around with new ideas and/or keep track of ideas that are evolving.

Tech services staff use it and post to it all the time, and they  
probably benefit most from it.  Other staff use it to varying  
degrees. Library Faculty rely on it for minutes, conference notes,  
policies, etc.

We use MediaWiki (http://www.mediawiki.org/wiki/MediaWiki) because we  
wanted to host it on our site, rather than have our files hosted  
elsewhere.

I'd say it's been a big success.  Easy to use, easy to collaborate,  
easy to update.

We also use a couple of internal blogs to help us keep track of more  
immediate things. One, for example focuses on technical issues such  
as: x database is temporarily down, here's a workaround for x  
problem, the chemistry assignment is back, check out these trial  
databases, x database is temporarily up ;-).  Another blog is more  
for our current awareness: new reports or conferences of interest,  
intriguing websites, interesting implementations of services or opacs  
in other libraries.  Most public services staff subscribe to the  
blogs and get email or rss when new postings are added. It's also  
easy to go back and search for issues that pop up repeatedly. We use  
Wordpress for the blogs.

Hope this helps.

--Paula
---------------------
Paula Hammett
Collection Development Coordinator & Web Coordinator
University Library, Sonoma State University
1801 E. Cotati Ave., Rohnert Park, CA 94928
707-664-3912, 707-664-2090 (fax)
hammett at sonoma dot edu

On May 13, 2008, at 5:56 AM, Tomlinson, Andrea wrote:

> We are considering creating an internal wiki to store all of our III
> polices procedures and training resources in one central location to
> help make staff transitions easier.  I am sure that other libraries  
> are
> using wikis for staff and would like to know what products are you  
> using
> and how do staff feel about the wiki?  Off list replies are great  
> and if
> interest exists I will compile and post a report.
> Thanks,
> Andrea
>
> Andrea Tomlinson, MLIS
> Technical Services Manager
> Othmer Library of Chemical History
> 315 Chestnut Street
> Philadelphia PA 19106
> andreat at chemheritage dot org
> 215-873-8257
> Fax 215-629-5257
>
> Please visit our Web site:  www.chemheritage.org
> Tune in to our podcast: Distillations
> Check out our blogs: The Periodic Tabloid and The Collective Voice
>
>
>
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