[IUG] Library Delivery Questions

[Heather Roberts <roberthd at jmu dot edu>]

For the past year and a half, we have been using our delivery service to 
transfer items to and from the branch libraries on JMU's campus.  We are 
close to implementing the next phase, which is delivering to campus 
offices, but would like to know how other libraries handle this before 
we get started.  If your library does deliver to offices around your 
campus, we would appreciate it if you could answer the following 
questions.  Any other comments or suggestions are welcome.  Thanks in 
advance for your help!

Do you use interdepartmental mail or do you provide a courier service?



Does your library have the Held Item Delivery module? How does it work 
for this practice?



If you do not have the Held Item Delivery module, do you use the system 
to allow requests for delivery to offices?  If so, would you share your 
documentation with us?



Do you arrange for items to be picked up or is the patron responsible 
for returning items.

--
Heather Roberts
Circulation Services Coordinator
Carrier Library 
James Madison University

540.568.6818



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