Re: [IUG] Patron can place multiple requests on the same bib record

["Ure,Stuart" <UreS at aucklandcity dot govt dot nz>]

We have been seeing this for some time. I managed to get III to
reproduce this behaviour using IE (its not an issue in FF).

It will only do this if there are one or more items with an "available"
status. And you may need to be very quick on the mouse button to get the
requests to sneak through. We figured that people with either a very
slow connection and a mouse happy hand are getting the extra requests to
work.

I added the script below to the submit button. This limits the times the
submit button can be clicked, and this seems to have stopped the
multiples coming through.

------------------
<script type="text/javascript" language="JavaScript">
<!--
counter = 0;
function monitor() {
counter++;
if(counter > 1) { return false; }
return true;
} // -->
</script>

<div onClick="return monitor()">
<input type="image" src="/screens/pat_submit.gif" border="0"
name="submit" value="submit" />
</div>
------------------

Stuart Ure
Web Analyst | ITC
Auckland City Council

phone +64 (9) 307 7736 | mobile +64 (21) 896556
Central City Library, 1st Floor, 44-46 Lorne Street, Auckland City, New
Zealand
Visit our website:  www.aucklandcity.govt.nz
 

-----Original Message-----
From: Inna Ivers [mailto:iivers at clamsnet dot org] 
Sent: Thursday, 17 January 2008 08:18
To: 'IUG INNOPAC List'
Subject: [IUG] Patron can place multiple requests on the same bib record

Hello,

We have a patron who found a way to place multiple requests on the same
bib record in our OPAC and naturally she is now placing up to 5 holds on
the hottest DVDs in our catalog:-(

When any of the staff tries to replicate the behavior we get "Request
denied." as we do not allow patrons to place multiple requests on the
same item/bib trough the OPAC.

We are using title - level paging.

Has anyone dealt with this issue before?

Thank you,

 

Inna Ivers

Systems Specialist 

CLAMS Inc.



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