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We are having a problem with limits that sound similar. If you search
our catalog and limit and if that limit yields a single hit, the system
will retrieve the first record from the original search rather than the
correct one. Our problem has gone to Innovative's software engineering
department.
Walter
Elizabeth Thomsen wrote:
>
> We have a problem with the way both the old and new keyword search
> engines modify searches to get results (no matter how irrelevant) and
> especially with the way it handles this when the modified search only
> results in one hit...you get the record without explanation for why the
> system selected it when it really doesn't match your search. Is anyone
> else having a problem with this?
>
> In the old keyword search engine, which is what we're currently using,
> it modifies the search by starting with the most uncommon of the words,
> and then attempting to add the other words to that one. For example,
> if you enter CHARLES DICKENS BLEAK HOUSE BOOJUMS, it will take you
> directly to the one and only one record in the system that has the word
> Boojums in it, without explanation. This often comes up when the user
> has entered several words and made a typo in one, if that typo turns out
> to be a different, less common word (sometimes in another language.)
>
> I know that opinions vary on whether or not it's useful to modify the
> search to get results, and how well the old and new systems of
> modification work, but in any event, if the system is going to change
> the search to get result, the information on how the system did this
> need to be on the results screen, even if there's only one hit.
>
> --
> Elizabeth Thomsen, Member Services Manager
> NOBLE: North of Boston Library Exchange
> Danvers MA 01923
> et@xxxxxxxxxx
> --
> This message was distributed through the Innovative Users Group INNOPAC list.
> Private replies: Elizabeth Thomsen <et@xxxxxxxxxx>
> Public replies: INNOPAC@xxxxxxxxxx
> Archives: http://innopacusers.org/list/archives/
--
This message was distributed through the Innovative Users Group INNOPAC list.
Private replies: Walter Komorowski <Walter.J.Komorowski@xxxxxxxxxx>
Public replies: INNOPAC@xxxxxxxxxx
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