Re: MillCirc--how long to learn to use?

[Wendy Schmidt <wschmidt@xxxxxxxxxx>]

At 01:32 PM 03/07/2001 -0500, you wrote:
>I have a question for libraries that have migrated from the
>character-based Innovative circulation subsystem to MillCirc.  Assuming
>they have some training from Innovative, how long does it take for
>circulation staff to feel comfortable and to be proficient using
>MillCirc? ....
>
>Thanks for your help,
>Barbara Weir
>Swarthmore College
>
>We migrated to Millenium Circ about four months ago.  We first installed 
>the module on our staff PC's in our offices and began "experimenting".  We 
>received no training from Innovative.  We had access to the training 
>offered on CS Direct and used the on-line manual for anything we had 
>questions on.  It is very easy and intuitive for the most part.  After 
>several weeks of experimenting in  our offices, we began installing it on 
>terminals at our Circulation Desk one at a time.  Our student assistants 
>were given very brief training sessions and told to begin using it.  They 
>learned it rapidly and with very little assistance.  There are always 
>staff available to answer any questions that the students have.  We also 
>keep a telnet session to the character-based module open at each 
>terminal.  After several weeks with having one terminal at the desk set up 
>for Millenium, we loaded it at all of our desk stations.  At this point 
>everyone feels really comfortable with it.
>
>Wendy
>--
>This message was distributed through the Innovative Users Group INNOPAC list.
>Private replies:  Barbara Weir <bweir1@xxxxxxxxxx>
>Public replies:   INNOPAC@xxxxxxxxxx
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      Wendy Schmidt
     Circulation Desk Supervisor           wschmidt@xxxxxxxxxx.
     Malcolm A. Love Library                  (619)  594-5759   Phone
     San Diego State University              (619)  594-0742   Fax

       "Kindness is more important than wisdom, and the recognition of this
is the beginning of wisdom"

--
This message was distributed through the Innovative Users Group INNOPAC list.
Private replies:  Wendy Schmidt <wschmidt@xxxxxxxxxx>
Public replies:   INNOPAC@xxxxxxxxxx
Archives:  http://innopacusers.org/list/archives/