CUSTOMER SALES CONSULTANT

CUSTOMER SALES DEPARTMENT  For over 25 years, Innovative Interfaces has dedicated its energies to meeting the needs of libraries and the challenges of library automation.  The company has fulfilled this mission with first-rate services and products such as the Millennium integrated library platform, the INN-Reach direct consortia borrowing solution, Electronic Resource Management, and the Encore discovery services platform. Today, thousands of libraries of all types in over 40 countries rely on Innovative’s products, services, and support. The company is located in Emeryville, California with offices around the world.RESPONSIBILITIES:

This position within the Customer Sales group is devoted to working with Innovative’s existing library customers to continue and strengthen our relationship with each customer site, and to sell additional products and services. Customer Sales Consultants communicate with library directors and system coordinators on system expansion possibilities and planning, identifying customer needs and correlating these with appropriate software and hardware additions.  This is achieved via high-level onsite meetings, product presentations, telephone calls, web-ex presentations and participation in trade conferences.  The position requires up to 50% travel.

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