Head of Access Services Librarian (Western Carolina University)
Head of Access Services Librarian (Western Carolina University)
Hunter Library seeks an innovative Head of Access Services to integrate andmanage Hunter Library’s Main Circulation Desk, Course Reserves, Curriculum Materials Center/Maps, and Interlibrary Loan/Document Delivery. This new position will provide leadership, organization, and management of all library service desks associated with these areas. Position duties include
planning, which encompasses ongoing team development and enhancement of an excellent service culture. Responsibilities also include developing, interpreting, and implementing policies and procedures, management of public areas, including building security and developing recommendations on space utilization; scheduling, supervising, training, and evaluating 10+ staff
members; coordinating access services with remote locations and support for distance education programs; and collecting and analyzing user statistics.
The library values collaboration and broad engagement in library-wide decisions and initiatives. This position reports directly to the University Librarian.
*Required qualifications*
· M.L.S. degree, or its equivalent, from an ALA-accredited library
school
· Minimum of three years managerial and staff supervisory experience
in circulation
· A working knowledge of a major integrated library system
circulation functions
· Strong commitment to customer relations
· Strong interpersonal and excellent written and oral communication
skills
· Initiative and ability to collaborate with others
*Preferred qualifications*
· Demonstrated knowledge and experience with current and emerging
trends and technologies related to circulation, reserves, interlibrary loan
and document delivery systems
· Experience with Ariel, Clio, OCLC Resource Sharing, and Innovative
Interfaces integrated library system
· Demonstrated abilities in space planning
· Academic library experience
· Interlibrary loan and/or document delivery experience
Salary and rank are commensurate with qualifications. Minimum salary is
$55,000. This is a twelve-month, tenure-track position with a generous 24
days of vacation leave annually. Choice of retirement plans includes
Fidelity, Lincoln, TIAA-CREF, VALIC, or the North Carolina State retirement
system.
Hunter Library shares an online catalog with two other university libraries
that comprise the Western North Carolina Library Network. Western Carolina
University is one of the 16 senior institutions of the University of North
Carolina and is an affirmative action, equal opportunity employer. Western
is a fast growing, regional comprehensive university with approximately
9,000 students. The university is located in one of the major recreational
areas in the Southeast, situated between the Great Smoky Mountains and the Blue
Ridge Mountains. While in a rural setting, the university is only one hour
from Asheville and three hours from Atlanta and Charlotte.
To apply, access our online employment system at
https://jobs.wcu.edu/applicants/Central?quickFind=50617. You will be
required to attach a letter of application, resume and names and telephone
numbers of three references. For more information, contact Deb Moore at
828-227-2325 or dmoore@email.wcu.edu.
Review of applications will begin immediately and will continue until the
position is filled.